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Useful Phone Numbers

In addition to the directory of services and organisations across Sefton, sometimes you just need a phone number! Here you can find some key contact numbers for local services as well as national helplines offering support, advice and information. 


Local Phone Numbers

Police (Non-Emergency) - 101 
NHS (Non-Emergency) - 111
Sefton Council Main Number (Switchboard) - 0345 140 0845
Children’s Social Care - 0151 934 3114
Adult Social Care - 01704 704389 (North)
Adult Social Care - 0151 529 3761 (South)
Sefton Security - 0151 934 4746
NHS South Sefton CCG: 0151 317 8456
NHS Southport and Formby CCG: 01704 395 785
Sefton Carers Centre (helpline) - 0151 288 6060


Connecting You To Services - Information Booklet

Click here to download the Connecting You To Services guide - a handy pocket-sized booklet offering information on services that are often needed either routinely or in an emergency. 

  • Cards 1-36      Health and Social Care    (click here)
  • Cards 37-45    Community Safety    (click here)
  • Cards 38-54    Home Life    (click here)
  • Cards 55-63     Leisure and Social Activities    (click here)
  • Cards 64-76     Finance     (click here)

 


Healthwatch Sefton

   

 


Living Well Sefton

     

 


National Helplines, Information & Advice

Whether you're concerned about yourself or a loved one, these helplines and support groups can offer expert advice.

Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)
Website: www.anxietyuk.org.uk

Bipolar UK
A charity helping people living with manic depression or bipolar disorder.
Website: www.bipolaruk.org.uk

CALM
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
Phone: 0800 58 58 58 (daily, 5pm to midnight)
Website: www.thecalmzone.net

Men's Health Forum
24/7 stress support for men by text, chat and email.
Website: www.menshealthforum.org.uk

Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.
Website: www.mentalhealth.org.uk

Mind
Promotes the views and needs of people with mental health problems.
Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)
Website: www.mind.org.uk

No Panic
Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
Phone: 0844 967 4848 (daily, 10am to 10pm)
Website: www.nopanic.org.uk

OCD Action
Support for people with OCD. Includes information on treatment and online resources.
Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm)
Website: www.ocdaction.org.uk

OCD UK
A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
Phone: 0845 120 3778 (Monday to Friday, 9am to 5pm)
Website: www.ocduk.org 

PAPYRUS
Young suicide prevention society.
Phone: HOPElineUK 0800 068 4141 (Monday to Friday, 10am to 5pm and 7pm to 10pm, and 2pm to 5pm on weekends)
Website: www.papyrus-uk.org

Rethink Mental Illness
Support and advice for people living with mental illness.
Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
Website: www.rethink.org

Samaritans
Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline)
Website: www.samaritans.org.uk

SANE
Emotional support, information and guidance for people affected by mental illness, their families and carers. 
SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)
Website: www.sane.org.uk/support

YoungMinds
Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
Website: www.youngminds.org.uk

 


Abuse (child, sexual, domestic violence)

NSPCC
Children's charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
0808 800 5000 for adults concerned about a child (24-hour helpline)
Website: www.nspcc.org.uk

Refuge
Advice on dealing with domestic violence.
Phone: 0808 2000 247 (24-hour helpline)
Website: www.refuge.org.uk

 


Addiction (drugs, alcohol, gambling)

Alcoholics Anonymous
Phone: 0845 769 7555 (24-hour helpline)
Website: www.alcoholics-anonymous.org.uk

National Gambling Helpline
Phone: 0808 8020 133 (daily, 8am to midnight)
Website: www.begambleaware.org

Narcotics Anonymous
Phone: 0300 999 1212 (daily, 10am to midnight)
Website: www.ukna.org

 


Alzheimer's

Alzheimer's Society
Provides information on dementia, including factsheets and helplines.
Phone: 0300 222 1122 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)
Website: www.alzheimers.org.uk

 


Bereavement

Cruse Bereavement Care
Phone: 0844 477 9400 (Monday to Friday, 9am to 5pm)
Website: www.crusebereavementcare.org.uk

 


Crime victims

Rape Crisis
To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)
Website: www.rapecrisis.org.uk

Victim Support
Phone: 0808 168 9111 (24-hour helpline)
Website: www.victimsupport.org

 


Eating disorders

Beat
Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)
Website: www.b-eat.co.uk

 


Learning disabilities

Mencap
Charity working with people with a learning disability, their families and carers.
Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)
Website: www.mencap.org.uk

 


Parenting

Family Lives
Advice on all aspects of parenting, including dealing with bullying.
Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)
Website: www.familylives.org.uk

 


Relationships

Relate
The UK's largest provider of relationship support.
Website: www.relate.org.uk