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Talking Matters Sefton

Phone: 0300 303 2708
Address: Unit 5, Stella Nova, Washington Parade, Bootle, Merseyside, L20 4TQ
Opening hours:

Monday - Thursday, 8am - 8pm (excluding bank holidays)
Friday, 8am-5pm
Saturday, 9am-1pm (coming soon)
To self-refer online please visit
Please note, you must be registered with a Sefton GP to make a referral.

Talking Matters Sefton (TMS), which is part of the national Improving Access to Psychological Therapies (IAPT) programme.

What we do:
One in four people will experience a mental health difficulty at some point in their life. IAPT was introduced as a way in which people could access Talking Therapies as close to their home or place of work as possible.

Talking Matters Sefton is a free, confidential service designed to help anyone aged over 16 in the South Sefton, Southport, and Formby areas to deal with common mental health difficulties. These may include depression, anxiety, panic, phobia, obsessive-compulsive disorder (OCD), or post-traumatic stress disorder.

Who is this service for?
If you are aged 16 & over, are registered with a GP in South Sefton, Southport, or Formby and are experiencing a mental health difficulty that is affecting your daily living, employment, or health Talking Matters Sefton may be of benefit to you.

How do I access the service?
You can self-refer to the service online via our online referral form, by calling 0300 303 2708, or via the email address above. Please note, you must be registered with a Sefton GP to make a referral. Once we have received your referral, we will contact you to arrange your first assessment. Please allow 2 working days for us to process your referral

You will be asked some standard questions which will enable us to monitor your progress and continuously improve the services we offer. Once you have made a referral, you’ll be offered the next available telephone assessment appointment. You will be assessed over the phone by one of our CBT Therapists or Psychological Wellbeing Practitioners and the appointment is likely to last up to 45 minutes. This will help us understand the problems you have been experiencing and your goals for recovery.